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\begin{center}
  {\fontsize{24}{26}\selectfont \textbf{Frank Valdez}}\\[1.5pt]
  \faMapMarker*~Amityville, NY \quad | \quad \faPhone*~(516) 448-5064 \quad | \quad \faEnvelope~\href{mailto:frankiejvaldez@gmail.com}{frankiejvaldez@gmail.com}\\[1pt]
  \faLinkedin~\href{https://linkedin.com/in/frankiejvaldez}{linkedin.com/in/frankiejvaldez} \quad | \quad \faGithub~\href{https://github.com/frankstop}{github.com/frankstop}
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\section*{Summary}
Software and data candidate with a B.S. in Computer \& Information Sciences and hands-on work across production support, automation, SQL workflows, dashboards, APIs, and user-facing systems. Strong in Python, TypeScript, SQL, GitHub Actions, REST APIs, debugging, documentation, and turning operational problems into working tools.

\section*{Technical Skills}
\begin{tabularx}{\textwidth}{@{}>{\bfseries}p{1.15in} >{\raggedright\arraybackslash}X@{}}
Languages & Python, TypeScript, JavaScript, SQL, C\#, Java, C++, Bash, PowerShell\\
Backend & FastAPI, Pydantic, SQLAlchemy, REST APIs, service integrations, OpenAPI client tooling\\
Frontend & React, Vite, Next.js, HTML, CSS, GitHub Pages, WordPress automation\\
Data/DB & SQL Server, SSMS, SQLite, PostgreSQL, pandas, NumPy, scikit-learn, reconciliation checks\\
Automation & GitHub Actions CI/CD, GitHub CLI, shell scripting, Playwright, scheduled pipelines\\
\end{tabularx}

\section*{Experience}
\resumeRole{Gala Fresh Farms Supermarkets}{New York, NY}{IT Operations Manager}{Nov. 2025 -- Present}
\begin{itemize}
  \item Support legacy LOC SMS POS and back-office systems across 2 store locations, resolving database, workflow, payment, and user-reported production issues.
  \item Build dashboards and WordPress automation for batch monitoring, weekly circular publishing, and local-to-live store workflows.
  \item Translate ambiguous operational issues into documented fixes, validation checks, and user-facing guidance that keeps store work moving.
\end{itemize}

\resumeRole{Wells Fargo (Contract)}{Des Moines, IA}{IT Operations Analyst}{Jun. 2023 -- Jul. 2023}
\begin{itemize}
  \item Validated provisioning workflows for 600 weekly shipments against 48-hour SLA and zero-defect standards.
\end{itemize}

\resumeRole{LCS (Contract)}{Des Moines, IA}{Desktop Support Specialist}{Dec. 2022 -- Mar. 2023}
\begin{itemize}
  \item Supported migration of 22,000 employee profiles into Okta and resolved 70 daily access, login, and escalation requests.
\end{itemize}

\resumeRole{John Deere (Contract)}{Des Moines, IA}{Traveling Infrastructure Engineer}{Jun. 2022 -- Dec. 2022}
\begin{itemize}
  \item Served as frontline infrastructure contact across 3 enterprise environments, documenting issues and coordinating fixes.
\end{itemize}

\resumeCompactRole{Earlier IT Support}{2014 -- 2022}{Help Desk, Account Management \& IT Support}
Wright Service Corp help desk support; Edge Realty Group account management and IT support across remote desktop, file server, and onboarding workflows.

\section*{Projects}
\textbf{Marchetti's Apartment} \hfill \href{https://frankstop.github.io/marchettis-apartment/}{frankstop.github.io/marchettis-apartment}
\begin{itemize}
  \item Built a deployed static apartment-search app using client-side JavaScript, Leaflet maps, Chart.js visuals, local modules, and GitHub Pages hosting.
\end{itemize}

\textbf{JobBoard} \hfill \href{https://frankstop.github.io/JobBoard/}{frankstop.github.io/JobBoard}
\begin{itemize}
  \item Built a Python job board that refreshes daily from official company career feeds and publishes a searchable GitHub Pages dashboard.
\end{itemize}

\textbf{KingKullenResearch} \hfill \href{https://frankstop.github.io/KingKullenResearch/}{frankstop.github.io/KingKullenResearch}
\begin{itemize}
  \item Built a weekly Python pricing pipeline from Freshop API data, adding price tracking, reconciliation checks, predictive modeling, and GitHub Pages reporting.
\end{itemize}

\section*{Education}
\textbf{SUNY Old Westbury} \hfill Jan. 2024 -- Aug. 2025\\
B.S. Computer \& Information Sciences, GPA 3.85; Dean's List; Coding Club Re-Founder; FastAPI capstone\\
\textbf{Nassau Community College} \hfill 2015 -- 2017\\
Associate of Science (A.S.)\\
\textbf{Certifications:} Google UX Design Certificate; Google IT Support Certificate

\section*{Additional Qualifications}
Production support; written documentation; issue tracking; remote collaboration; user support; telework-ready home setup

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